Telecom Project Manager Required Skills and Qualifications: • Minimum of 8 years of project management experience, with at least 5 years in managing large-scale enterprise voice or unified communications projects. • Strong understanding of Cisco Unified Communications Manager and Cisco Webex Cloud calling platforms. • Proven experience in leading successful migrations from on-premise to cloud-based systems. • Excellent communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams and stakeholders at all levels. • Strong analytical and problem-solving skills, with the ability to make data-driven decisions. • Proficient in project management tools such as Microsoft Project, Jira, Planview, or similar. • Ability to work under pressure and manage multiple priorities in a fast-paced environment. Preferred Skills and Qualifications: • Knowledge of ITIL (Information Technology Infrastructure Library) practices is a plus. • PMP (Project Management Professional) certification or equivalent. • Basic understanding of Cisco Contact Center Express (UCCX), Cisco Unity Voicemail and Network/TCP-IP communications for enterprise Voice • General knowledge of Webex software based "Soft Phones • General knowledge/familiarity of Ray Baum's Act e911 and provisioning and ties to Cisco Emergency Responder (CER) with Redsky E911 application for E911 tracking purposes • Cisco CCNA or CCNP certification a plus • Experience working within Service Now ticketing system a plus Responsibilities: • Develop and maintain a comprehensive project plan, including timelines, milestones, and resource allocation. • Coordinate with various stakeholders, including internal teams, vendors, and agency representatives, to ensure project objectives are met. • Identify and mitigate project risks and issues, and develop contingency plans as needed. • Oversee the migration process, including user training, testing, and cutover activities. • Provide regular project status updates to senior management and stakeholders. • Ensure the project adheres to industry best practices and complies with relevant regulations and standards. • Continuously evaluate and optimize project processes to improve efficiency and effectiveness.